DenisMay 2, 20191 minWe won!I was skeptical, have to be honest. I had my doubt about my chances. I got convinced and went ahead. I could not be happier today. My...
DenisApr 22, 20191 minWe are all vulnerableI want to introduce you to Dr Anil Lamba. He recently completed crucial research around how to protect protect critical infrastructure,...
DenisFeb 21, 20191 minLittle things making a big differenceI noticed this comb-like apparatus and wondered what they were for. They are on the wheels of a medical device in a room, and the device...
DenisFeb 20, 20191 minEmployee Experience MattersThe article is geared towards retail, but the lessons are unbounded. Great customer experiences aren't single sided. The employees need...
DenisFeb 19, 20191 minRevamp Digital ServicesOne challenge that smaller financial institutions are facing is the inability to compete on the digital service front because they do not...
DenisDec 12, 20182 minWhat do you see in this picture?During a visit to a client, I noticed this contraption in a conference room. Allow me to explain. The room is small and oddly shaped. The...
DenisDec 9, 20181 minAmbitious facilitation successI just finished facilitating six marathon days with a phenomenal group of people. There were five different companies at the table and...